Returns & Refunds
All of our orders are hand cut, quality checked, folded and posted by us, Dusty Moon Fabrics. Unfortunately, we do not offer returns or refunds for change of mind and recommend that to confirm that you have selected the right fabric base, design and quantity.
We take additional care to ensure there are no faults or errors during the packing process.However, if you have received a faulty item, please contact us within 7 days with your full name, order number, fault description and images if possible. We will process your request for return within 2-3 business days. Once your RA has been approved please post it back, we strongly recommend sending with tracking. When we have received faulty items, we will verify that the item is in original condition and packaging, unused and unwashed. We will notify you by email as soon as your return has been approved.
Dusty Moon Fabrics reserves the rights to refuse an item if it does not meet these requirements.